Shipping policy

We ship within the United States, PO boxes included. (No international shipping just yet.)

Rates

  • Orders $50 and up — free shipping
  • Orders under $50 — $4.90 flat

Processing & delivery

Orders are processed within 1–3 business days. Once it's on the way, standard delivery runs 5–8 business days. You'll get tracking by email the moment your order ships.

The fine print

  • Business days are Monday–Friday, holidays excluded.
  • Delivery windows are estimates — carriers occasionally run slow, especially around the holidays.
  • Returns and refunds are handled separately in our Refund Policy.

Questions about an order? Email support@poopwell.com or reach us through our contact page — we'll sort it out.