Your #2 is our #1 priority.

Got questions? You're in the right place. No awkwardness required.

Barry, the PoopWell mascot

Start here

What's a "healthy poop" supposed to look like?

A superstar poop is smooth, sausage-shaped, and easy to pass. Not too hard, not too loose — just a smooth, satisfying exit with no drama.

Why does gut health matter so much?

Your gut plays a role in digestion, comfort, and how you feel day to day. When things are flowing, you feel lighter, clearer, and more like yourself.

How can I improve my digestion naturally?

Start with the basics: fiber, water, and movement. Then layer in support where needed. Your gut already knows what to do — we just help it along.

How long does it take to feel a difference?

Everyone's gut moves at its own pace. Some people feel changes in a few days, others in a couple of weeks. Stay consistent — your gut loves a routine.

Your Gut Routine

Where do I start if I'm new?

The easiest way to start is with the Happy Gut Trio — it gives you everything you need from reset to daily support in one simple system.

Should I start with the cleanse first?

We recommend it. Think of it as clearing the path before building better habits.

What should I expect during the 7-Day Cleanse?

More bathroom trips than usual in the first day or two — anywhere from one extra to several, sometimes with a bit of urgency. Take the capsules at bedtime so most of the activity lands the next morning, stay well hydrated, and keep a bathroom in the general vicinity. Things usually settle down after the first couple of days. If it gets severe — persistent diarrhea, dizziness, real pain — stop and talk to your doctor.

Can I pause or stop the cleanse?

Any time, for any reason. The cleanse is an occasional-use tool, not a commitment — if your stomach is complaining or the timing is wrong, stop and switch to the Daily Fiber + Daily Symbiotic routine. Save the rest of the bottle for when you're genuinely backed up; picking it up again later is exactly how it's meant to be used.

Can I take all three together?

You can, but following the sequence tends to work best. Your gut appreciates a little structure.

What results should I expect?

With consistent use, you may notice more regular bowel movements, less bloating, easier digestion, and a lighter, more comfortable feeling overall.

How do I take each product?

7-Day Cleanse: 1–2 capsules at bedtime (up to 7 days). Daily Fiber: 1–3 capsules, twice daily with water. Daily Symbiotic: 1–2 capsules with meals. Plenty of hydration helps everything work better.

Why the ranges? Bodies respond differently — it's not about weight or age. Start at the low end, see how it goes, adjust from there.

How do I know how many capsules to take?

Start at the low end of the range and give it a couple of days. If nothing's changed, add one. There's no formula based on weight or age — bodies just respond differently, so your own results are the guide. Low and slow, especially if you're new to fiber.

When is the best time to take them?

Cleanse in the evening, fiber in the morning and afternoon, and symbiotic with meals. But the best routine is the one you'll stick with.

Can I take these on an empty stomach?

Fiber works best with water and food. Symbiotic is best taken with meals. Cleanse is ideal before bed.

Do I need to drink more water?

Yes — especially with fiber. Water helps fiber do its job and keeps everything moving comfortably.

Can I skip a day?

Totally fine. Just pick back up when you can — your gut is flexible.

Inside the Formula

What are probiotics, prebiotics, and postbiotics?

Probiotics are beneficial bacteria, prebiotics feed those bacteria, and postbiotics are the helpful compounds they produce. Together, they support balance in your gut.

What is DE111® and why is it included?

DE111® is a clinically studied probiotic strain designed to survive the digestive process. That means it actually makes it where it needs to go to support your gut.

What is PreforPro® and how is it different?

PreforPro® is a targeted prebiotic designed to support beneficial bacteria without feeding unwanted ones. It helps maintain a more balanced gut environment.

Why do you use branded ingredients like DE111® and PreforPro®?

Because studied, traceable ingredients aren't marketing — they're accountability. We choose ingredients with clinical research behind them so we can stand behind what's in every capsule.

Why capsules instead of powders or gummies?

Capsules protect the ingredients. Gummies require heat and sugar to form — which degrades active ingredients before you even open the bottle. Capsules keep everything shelf-stable, potency-intact, and easy to take anywhere. No mixing, no added sugar, no compromises.

How are these tested?

Ingredients are tested before production begins, and every finished batch is tested for potency, microbial contaminants, and heavy metals, with independent labs verifying lots on an established third-party rotation. Every batch is released with a certificate of analysis. Want the paperwork? Email us and we'll send the COA.

Good to Know

Are your capsules vegetarian or vegan?

Daily Symbiotic is vegetarian. Daily Fiber and 7-Day Cleanse use bovine-derived gelatin capsules.

Do your products contain allergens?

Daily Symbiotic contains milk, soy, and wheat. Other products do not intentionally include these ingredients. All allergens are clearly listed on each product label. If you have sensitivities, review the label carefully and consult your healthcare provider.

Can I take these while pregnant or nursing?

We recommend speaking with your healthcare provider before use.

Are these safe for children?

These products are designed for adults. For children, consult a pediatrician.

What should I eat while using PoopWell?

Focus on hydration and whole, fiber-rich foods. Keep it simple — your gut thrives on consistency.

Are your supplements FDA approved?

Dietary supplements are not FDA-approved, but they are produced in facilities that follow Good Manufacturing Practices.

Where are your products made?

Produced in the USA with globally sourced ingredients, by our manufacturing partner — an FDA-registered and inspected facility, independently certified to NSF/ANSI 455-2 (the dietary-supplement manufacturing standard) and SQF.

How should I store my supplements?

Store in a cool, dry place away from heat and humidity.

Should I refrigerate the probiotics?

No refrigeration needed. These products are shelf-stable and designed for everyday use.

Shipping & Orders

How long does shipping take?

Orders typically ship within 1–2 business days. Delivery time depends on your location.

Do you offer subscriptions?

Subscriptions are coming soon — stay tuned.

What is your return policy?

If something isn't right, reach out and we'll work with you to make it right.

What if my order arrives damaged?

Contact us and we'll send a replacement. No drama.

Still wondering?

We're real people. We actually respond. No bots. No runaround. Just us.

Email us